Shipping & Delivery Policy

At Angela & David Toronto, we aim to deliver your order as quickly, securely, and efficiently as possible. Below you will find complete information regarding our shipping and delivery process.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please note: Processing times are separate from shipping times.

2. Estimated Delivery Time

The average estimated delivery time is:

3–7 business days, depending on your location.

However, delivery times may vary due to:

  • High seasonal demand

  • Carrier delays

  • Customs inspections

  • Public holidays

  • Force majeure events

Delivery timeframes are estimates and not guaranteed.

3. Shipping Method & Origin

Angela & David Toronto operates using a global fulfillment (dropshipping) model.

  • Orders are shipped directly from our international suppliers.

  • In many cases, products are dispatched from fulfillment centers located in Asia (including China).

  • This allows us to offer competitive pricing and a curated product selection.

Because orders may ship internationally:

  • Customs duties

  • Import taxes

  • Clearance fees

May apply depending on your country’s regulations. These charges are the responsibility of the customer unless otherwise stated.

4. Shipping Costs

Shipping fees are calculated at checkout and may vary depending on:

  • Destination country

  • Order weight

  • Selected shipping method

  • Promotional offers (if applicable)

All applicable shipping costs are clearly displayed before final payment.

5. Tracking Information

Once your order has been shipped:

  • You will receive a tracking number via email.

  • Tracking updates depend on the carrier and may take several days to activate.

  • Customers are responsible for monitoring their tracking information.

If you do not receive tracking details within 5 business days, please contact us at:

info@angeladavidtoronto.com

6. Delivery Responsibility

  • If tracking confirms that the package has been successfully delivered to the address provided at checkout, responsibility transfers to the customer.

  • Angela & David Toronto is not responsible for lost, stolen, or misplaced packages after confirmed delivery.

Customers are responsible for:

  • Entering the correct shipping address.

  • Verifying all details before completing the purchase.

Address corrections must be requested within 24 hours of placing the order.

7. Delays & Unforeseen Circumstances

We are not liable for shipping delays caused by:

  • Customs procedures

  • Carrier disruptions

  • Natural disasters

  • Government actions

  • Incorrect address information provided by the customer

We will always do our best to assist in resolving delivery issues.

8. Contact Information

For any shipping-related questions, please contact:

Angela & David Toronto
Email: info@angeladavidtoronto.com
Location: Toronto, Canada